Job Description

As a Business Office Specialist you will provide information and assistance to customers about billing and claims with a goal of a positive patient experience with every encounter. A successful Business Office Specialist becomes the patient's advocate and works to facilitate resolution of past due patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided. 
Key Responsibilities
Demonstrate the ability to properly research account issues, resulting in account resolution
Establish and maintain relationships with individual payer provider relations representative(s) to resolve collection issues with patient accounts
Prioritize and work assigned accounts to obtain prompt payment from payer
Demonstrate accounts receivable claims problem solving
Demonstrate the ability to escalate problem accounts to management as required by circumstances
Identify and prevent risk and receivable related loss to the management
Record information about financial status of customers and status of collection efforts
Completes assigned training and education
Performs other duties as assigned
*Incentives are available based on performance but is subject to change


Qualifications

Minimum Requirements
High School diploma or GED equivalent is required
Detail oriented, well organized, high degree of accuracy
Commitment to team work
Excellent telephone, communication and interpersonal skills
Capability to handle multiple projects and meet daily, weekly and monthly deadlines
Institutional accreditation and degree obtainment will be verified upon hire

Preferred Qualifications
One to two years healthcare experience preferred
 
Physical Requirements
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools

Please Note
All positions subject to close without notice
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Application Instructions

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