Job Description

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.


Job Description:

Providing professional clinical assistance to patients within family multispecialty medical practice in support of the physicians.
This position is full-time.


Working directly with the physicians, as the liaison between the patient and the physicians for establishing and maintaining quality patient care. Utilizes clinical teamwork to oversee the interdisciplinary plan of care: assesses the patient and family as appropriate, plans and implements clinical care and facilitates its delivery to patients and family members, evaluates the process and outcome of clinical services in the practice and makes suggestions for improvement.
o The LPN is responsible for triaging all clinical phone calls to the main office and coordination of follow-up with the medical doctors and nurse practitioners.
o Responsible for timely, efficient and accurate triage response and documentation in the electronic medical record.
o Entering prescription requests into the electronic medical record for provider approval
o Making follow-up phone calls to patients/ family members to provide test results (labs/ radiology, etc.)
o May also be responsible for coordination of care – scheduling follow-up tests and appointments with specialists
o Prior authorizations
o Maintaining office supplies and restocking
o Assisting physician with the completion of forms
o The LPN may administer non-reconstituted aerosolized medications via nebulizer.
o Administers IM vaccines
o Assembles all necessary supplies and equipment for outpatient clinic.
o Monitors and records treatment parameters such as vital signs, weight, height, O2 saturation, etc.
o Clearly documents on a consistent basis to provide continuity of patient care and communicates observations to the supervising MD/NP
o Trained and currently certified in basic CPR
o Other duties as assigned.


o 3 or more years in a clinical setting, preferably in office settings related to internal medicine sub-specialties

o Graduate of accredited License Practical Nursing Program

o Current licensure in Florida as a Practical Nurse


To function as a member of a team and complete all daily tasks to ensure smooth day to day operations in a busy practice.

• Take vitals when necessary
• Room placement
• Record patient history, chief complaint, pharmacy info, prescription list, etc into EMR for physical
• Supply ordering
• Stocking of rooms
• Ordering tests, obtaining prior authorizations
• Requesting and obtaining referrals for patient visits and surgery
• Front desk support - phone triage, appointment scheduling and co-pay collection
• Additional duties as assigned

• High School Diploma or equivalent
• Education from approved medical assistant program or equivalent
• 1 to 3 years of experience as a Medical Assistant/ CNA preferred
• Experience with electronic medical record strongly preferred (Athena/ECW a plus)
• Experience with Microsoft Office, Word, Excel and Outlook preferred
• Some travel is required within the market

Application Instructions

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