Job Description

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where out patents lives. Steward - the largest privately held health care company in the U.S. - owns and operations 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services. The total number of paneled lives within Steward's integrated care network is projected to reach 3 million in 2018.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Position Summary:

Under the General Direction of the Practice Administrator, the Front Office Coordinator works directly with the Office Manager in coordinating office personnel and other activities in the work areas in order to provide an efficient operation and to enable the facility to provide the best quality patient care. The Front Office Coordinator is also responsible for patient flow, scheduling, collection of demographics, check-out, and assists with arranging for any lab or other diagnostic/clinical tests or treatments prescribed by the physician during the patient examination. Assists with administrative duties as assigned by the Practice Administrator and Physicians. Meets the communication needs of the patient/family and medical and office staff. Keeps the flow of communication moving throughout the office. Implements directions from the physicians and nursing staff. Follows through with the patient or their physician offices on outstanding documentation needed to finalize the patient’s chart.

Knowledge, Skills, and Abilities:

  • Ability to communicate in English, both verbally and in writing.
  • Additional languages preferred.
  • Basic computer knowledge, good word processing skills
  • CPT & IDC9 coding abilities preferred.
  • Candidate must have the ability to work in a stressful environment and balance multiple deadlines.

Requirements:

  • High School graduate or equivalent
  • Graduate of a Medical Assistant / Medical Office Specialist program preferred
  • One year experience in a medical office setting highly preferred.
  • Thorough knowledge of medical terminology
  • BLS certification.
  • Some local travel may be required.

Application Instructions

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