Job Description

Location: Steward Medical Group - West
Posted Date: 1/24/2023

‹‹Position Summary

  • ‹This position is to function as a member of the clinical team and completes assigned daily clinical operations to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I must maintain a professional, positive manner when talking with patients (and all customers) in-person, over the phone or via email. ‹

‹‹Key Responsibilities

  • ‹Works closely with providers to assist in delivering world class care to patients.

  • ‹Provides a high level of customer service to all new and existing patients of the practice.

  • ‹Rooms patient and prepares the patient for the provider visit.

  • ‹Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.

  • ‹Records patient history, chief complaint, pharmacy information, prescription list, etc into EMR for physical.

  • ‹Obtains required consents, completes required forms as needed for specific visit types.

  • ‹Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests.

  • ‹Assists provider with in-office medical procedures.

  • ‹Properly labels all specimens, adhering to SMG policy.

  • ‹Chaperones Providers as required.

  • ‹Administers vaccines and medications as ordered by provider, adhering to SMG policies.

  • ‹Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice.

  • ‹Stocks rooms and monitors expiration dates of exam room supplies.

  • ‹Monitors and logs medication/vaccine refrigerator temperatures.

  • ‹Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.

  • ‹Follows scheduling rules and direct schedules patient visits in other SMG practices.

  • ‹Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them.

  • ‹Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested.

  • ‹Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required.

  • ‹Responsible to inform manager of clinical supply needs or assists with ordering.

  • ‹Responsible to obtain prior authorizations and/or insurance referrals as per practice need.

  • ‹Works assigned clinical buckets timely.

  • ‹Must be able to work independently with little supervision.

  • ‹Adheres to SMG policies.

  • ‹Always uses discretion to ensure patient confidentiality.

  • ‹Performs other duties as requested. ‹


  • ‹Strong customer service excellence expected.

  • ‹Excellent communication and interpersonal skills required.

  • ‹Experience with EMR strongly preferred. (Athena preferred but not required)

  • ‹Experience with Microsoft Office, Word, Excel, and Outlook preferred.‹

‹‹Education & Experience

  • ‹High School Diploma or equivalent required.

  • ‹Education from approved medical assistant program or equivalent.

  • ‹One to three years as a medical assistant preferred.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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