Job Description

Category:
Allied Health/ Other Nursing

Facility:
SMG - Norwood Area

Department:
CMGN Steward Orthopedics Norwood

Req Number:
54465

Job Details:
High school diploma or equivalent is required.
Certification is preferred.
1-2 years experience is preferred.
Computer skills are required.
Customer service skills are required.

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Job Summary:
The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments, verifying patient demographic and health insurance information, coordinating billing and referral processes, assembling patient charts, scheduling, data entry and filing.

Responsibilities:

Medical Assistant Functions:
* Takes vital signs
* Prepares the patient, equipment and instruments
* Chaperones female patients as needed
* Reports significant observations and patient problems to appropriate care givers
* Cleans instruments and equipment, as needed
* Provides and maintains supplies, equipment and linen for clinical areas

Medical Secretary Functions:
* Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
* Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
* Schedules patients' appointments & surgeries and appropriate testing for patients as directed. Facilitates admissions to hospital
* Verifies information from patients including demographic and health insurance information
* Prepares documents for billing physician encounters; processes referrals as necessary for the practice
* Organizes and updates files, charts, and records
* Checking in patients, collecting copays & preparing batch daily
* Responsible for stocking of supplies and assists in ordering supplies
* Works on Quality initiatives as needed per Practice Manager
* Handles Patient Reminder calls as indicated by Practice Manager
* Possibility of covering in another practice
* Performs other duties as requested

Qualifications:
* Education from approved medical assistant program or equivalent
* High School Diploma or equivalent
* 1 to 2 years of experience as a Medical Assistant preferred
* The ability to perform medical secretary duties
* Experience with electronic medical record strongly preferred (Athena a plus)
* Experience with Microsoft Office, Word, Excel and Outlook
* Some travel required within the market



Application Instructions

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