Job Description

Location: Steward Medical Group - West
Posted Date: 8/27/2021

Position Summary

The role of the Medical Office Specialist is to provide exceptional service to patients and customers while providing outstanding support to physicians and healthcare providers.

Key Responsibilities:

      • Greets all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
      • Checks in patients in a timely manner, explains financial requirements and collects payments for office visits and clinic procedures
      • Verifies patient insurance information and obtains insurance authorizations
      • Coordinates with clinic staff to ensure a positive patient flow and waiting room experience
      • Timely responses to patient inquiries and timely completion of assigned tasks
      • Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
      • Assists in routine clerical functions such as filing of medical information in patient's records, locating and preparing department charts, obtaining medical records from other providers and entering charges for billing purposes
      • May assist with front and back office duties as assigned simultaneously
      • Facilitates timely closing of clinic and follows closing procedures
      • Completes assigned training and education
      • Performs other duties as determined by the Practice Manager or Clinic Director

Minimum Requirements:

      • High School diploma or GED equivalent is required
      • Health care experience preferred


Steward Medical Group offers a comprehensive benefits package, with multiple options to fit your needs.

  • Health insurance through Blue Cross Blue Shield of Massachusetts
    • No deductibles apply to services provided by a Steward provider
    • Office visit copays are $0 when a member uses a Steward provider
    • Mental health and substance abuse visits have a $0 copay for all in-network providers
  • Dental, Vision, Flex spending, Life Insurance, Disability
  • 401k
    • company match
  • Paid time off
  • Tuition Reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online