To function as a member of the administrative team and complete all daily tasks to ensure smooth day-to-day operations in busy practice.
- Use of athenaCollector for scheduling patient appointments, including patient registration, and practice billing.
- Verify patient Insurance eligibility and adding insurance
- Patient Scheduling, including canceling and rescheduling appointments, creating multi-resource appointments, using wait lists, and double booking when applicable
- Patient Check-In
- Collecting Patient Copays/Payments
- Patient Check Out
- Using Workflow Dashboard
- Completing Day End Activities
- Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
- Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected, and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
- Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital as needed
- Verifies information from patients including demographic and health insurance information
- Prepare documents for billing physician encounters; enters data, ensures that referrals are received, etc.
- Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
- Organizes and updates patient files, charts, and records
- Responsible for stocking of supplies and assists in ordering supplies
- Performs other duties as requested
Skills and Qualifications:
- Education from approved medical administrative program or equivalent preferred
- High School Diploma or equivalent required
- 1 to 3 years of experience as a Medical Secretary preferred
- Experience with EMR strongly preferred (Athena or eCW a plus)
- Experience with Microsoft Office Suite
Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.
Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.
Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.
- Any COVID-19 related care takes place in designated areas away from other patients and their families.
- A stringent cleaning policy has been implemented throughout our facilities.
- A strictly controlled visitor and mask policy is required for patient and colleague safety.
About Steward Health Care System:
Steward Health Care’s physician-led model was created to provide patient’s access to the highest-quality care at a sustainable cost, providing personalized, and coordinated ongoing medical services that positively impact patients’ physical, emotional, and mental well-being.
Founded in 2010, Steward Health Care is the nation’s largest accountable care organization (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through its network of hospitals, urgent care centers, skilled nursing facilities, and behavioral health services. Steward received a perfect 100% quality rating by the Center for Medicare and Medicaid Service’s (CMS) Medicare Shared Savings Program (MSSP) in 2020.
Based in Dallas, Steward is the largest private, physician-led health care network and currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.