Performance Liaison

Are you looking for an exciting, professional career with an organization that treats each individual with dignity and respect? We take pride in our work knowing that we each make a difference in the lives of our patients every day!

Steward Medical Group at Hawthorn Medical Associates seeks an enthusiastic Performance Liaison to join our team!

Principal Duties and Responsibilities:

• Works in collaboration with provider offices to target opportunities for improved quality, risk adjustment, clinical and documentation workflow, patient experience and performance.

• Evaluates provider and office staff workflow to identify opportunities for workflow improvement and is responsible for developing and implementing process improvement to enhance provider and staff workflow. Completes medical record data review/collection for appeals and exclusions at the time of data submission per contractual obligations.

• Ensures compliance with all applicable Federal, State and/or County laws and regulations related to coding and documentation guidelines for Risk Adjustment and HEDIS measures.

• Interacts with and provides providers and office staff best practices and workflows regarding billing and documentation policies, procedures, and conflicting/ambiguous or non-specific documentation.

• Report on quality measures, evaluate strengths and weaknesses, and address workflow deficiencies.

• Works collaboratively with assigned Performance staff, Office Managers, and practice staff to coordinate improvement efforts related to overall performance. Implements performance improvement plans at the practice level.

• Produces and maintains record by keeping documentation up to date and reporting progress on a weekly basis. Provides dashboard reports to providers, practices, and recommendations on improvement.

• Develops and delivers training materials (Provider and Practice-Facing). Provides leadership and staff with training, on-site collaboration and on-going performance reporting.

• Responsible for managing Medicaid ACO Model B Quality Programs 13 measures in 3 domains (Preventative and Pediatric Care/Care Coordination/Care for Acute and Chronis

Qualifications:

• Medical Assistant or LPN license preferred, or equivalent clinical experience
• 2-3 years of physician practice experience preferred

• ICD10 coding experience preferred.

• Experience in quality measures preferred.

We offer:

Competitive compensation and benefits programs, educational reimbursement and more!

Convenient south coast location, convenient to I-195, free parking

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.