Job Description

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where out patents live. Steward - the largest privately held health care company in the U.S. - owns and operations 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lies through the company's managed care and health insurance services. The total number of paneled lives within Steward's integrated care network is projected to reach 3 million in 2018.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Position Summary:

We are currently seeking a Receptionist to represent the clinic in a positive and professional manner to all of our patients and visitors. In this position, you'll enjoy working with a positive and energetic team of medical providers to provide quality and efficient patient care. The Receptionist will provide assistance to patients through scheduling and registration as well as assisting with general questions and concerns prior to their appointment.

Responsibilities:

  • Provide high quality customer support to patients and visitors
  • Answer all phones calls and transfer inquiries to appropriate staff when necessary
  • Schedule, cancel and register patient appointments both over the phone and in person
  • Prepare for patients' appointments by placing reminder calls and compiling charts with required information
  • Communicate and collaborate with medical staff to resolve patient and pharmacy inquiries
  • Verify patient demographic and insurance information before appointment to ensure billing accuracy
  • Communicate to patients the pre-appointment paperwork
  • Organize, order and maintain office supplies

Knowledge, Skills , and Abilities:

  • Dependable, organized, detail oriented and professional
  • Excellent written and verbal communication skills
  • Team Centered Approach
  • Customer care focus
  • Basic knowledge of medical terminology
  • Experience in a direct customer support role
  • Ability to multitask

Experience:

  • Medical Reception: 1 year (Preferred)
  • Administrative Support: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • High School Diploma/GED required

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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